I travelled through "Jay Durga Sharpline travels" A/C sleeper bus, from Pune to Dhule. I chose this bus because it was HIGHEST rated on Redbus.in !
I really wonder if Redbus.in rating is genuine, given this Bus's quality it shouldn't even have given a single star rating on Redbus site!
1) Bus didn't arrive at time, it was behind the schedule pickup by 40 mins.
2) It was AC bus, it must be clean, instead it was full of dirt! Bedding was dirty as well and it was smelling badly.
3) A/C wasn't working properly, we couldn't breath normally, and it impacted our sleep!
4) In fact, this bus shouldn't given sleeper license! Given the fact that, it was converted to sleeper from normal bus. I mean it must have been normal seating bus, and they removed all seats and converted it to Sleeper.
We had booked lower berth, and we didn't had the windows, can you imagine it was like box! no outside view. We felt like we are traveling in container!
Redbus, if you really care about your user's reviews, then please take genuine look at the buses you put on your site. In this case it ironical, you shown the worst bus on top of your list!