Extremely pathetic service by Neeta Travels. Firstly, the bus got cancelled. The company did not even bother to inform. Without telling us, they rearranged our tickets to another bus which was going to Boriwali instead of Dadar. Additionally, that bus arrived at pickup point at least one and half hour later than our scheduled time.
I barely made it to my exam. Had it been late even fifteen minutes late, I would have missed it. I had to request competition panel to accept my delayed arrival.
I vow to never ever travel again by Neeta Travels. Extremely pathetic user care.
Additionally, on my return journey to Pune, bus was supposed to go by Chadani Chawk, Kothrud way. But staff told us on last minute that bus would go to Pune station. How a girl is supposed to roam in City at 1AM in the night? After complaining, they finally agreed to go by the route that was mentioned on red bus. No sense of care for customer.
This complaint will go on Twitter, Facebook and Woman's forum