The bus arrived THREE hours late. The travel operator did not inform anyone about this delay. On repeatedly calling him, he gave incorrect information and misled the travelers- each time telling us that the bus is going to arrive soon.
The bus was over-booked. There were passengers sitting on the bus floor and also in the cabin. The bus had almost 15 passengers over and above the allowed number. The staff was extremely rude and spoke in an unruly manner even with women. During the course of the journey the fellow passengers told me that the bus was late because RTO officials stropped the bus near Mumbai, and that the travel operator was operating this bus without proper travel permits, which was extremely shocking.
I request redBus to kindly De-list Kartik Travels from their website, thereby preventing future travelers from having the horrendous and extremely revolting experience that I went through.