I Booked seats L5,6 seats from Pitapuram-Hyderabad. THe bus was scheduled at 6:45PM.
How ever, until I reach the call center at around 5:00PM to four different numbers, i didnt get the BUS and DRIVER details in SMS. AFter reaching them, they asked me to come to SAMALKOT, which was some 20Kms from PITAPURAM. This was another expense apart (100/-) from booking the ticket.
Movie was not played in this bus, not even songs.. They told that the DVD player was in repair.
The ticket amount they are charging is including for all the services..
Water was dripping inside from one small leakage at windows..
Very bad service and the SVR TRAVELS brand name is going in -ve direction because of this service.
I will NOT refer this bus to a friend...