This is the worst bus I have ever traveled and I request Redbus to please blacklist this bus operator immediately. My pickup time was 10.00pm, however the bus reached at pick up point at around 12.30am. Instead of saying sorry, the bus staff behaved rudely with a reply "online toh kuch bhi pick up time likhte he, bus 12.30 hi ati hai panvel". Water was leaking from AC duct on my bed. The bed sizes of this bus was very short compared to any other buses I have traveled. AC was kept completely off for nearly 3 hours during travel time. some travelers were slept on the bus floor, which made other travelers uncomfortable. I was not able to sleep a single minute due to all these nuisance. Moreover, I reached very late to my office due to all these troubles. Redbus pls show this bus operator that ' Online pe aisa vaisa kuch bhi nahi chalta hai' Sorry to say, there is nothing positive to write about this bus operator.