Bus quality: Seating having stinging smell. No bedsheet/blanket provided for sleeper type
Punctuality/Staff behavior: Bus came late. Agency told me that they will allow to board from Diana Hotel, Vadakkenchery. But when I called the driver/conductor of bus they said they wont stop infront of Diana Hotel, Vadakkenchery, later they said me to board from Royal Junction, Vadakkenchery and finally told me to come to Mangalam bridge, Vadakkenchery. They also denied to stop the vehicle though the vehicle is passing through these locations. Finally boarded with begging them and staffs were using bad words in tamil language after boarding, thinking I do not understand tamil, regional discrepancy way. I would suggest redbus not to entertain such bad travel agencies/buses for booking in the future. I lost the trust with A1 travels and Redbus.