The drop point in Pondicherry was the "The new bus stand, near Hotel Mass, opposite Hotel Sri Sapthagiri." However, the driver and the assistant took a detour and asked the passengers to get down at Hotel Karai crossing which is 2 kilometers away from the designated point. There was a big argument between the staff and 3 commuters who had booked the tickets till pondicherry bus stand. I was one of the three commuters and was traveling with my 5 years old daughter. It was very disturbing to see the apathy of the bus staff. After seeing the stiff resistance from 3 of us, the driver had to give in and he dropped us at the designated point. Given the unsafe circumstances and crime against women/girl child prevalent all over india, it becomes the responsibility of the bus driver to drop the passengers safely to the designated points, specially when they have been paid the exorbitant amount for it.