For us foreigners (West Europe), this bus trip of 5 hours was an adventure. The trip was beautiful and the staff was kind and helpful.
The start point in Ooty was a bit unclear, just a vague description and no sign. It was good that in the 5 hours, we got a short break 2 times (for toilet, for a drink). The road itself was sometimes quite bad, or with a lot of difficult speed breakers. In the bus they started a film. In west Europe we would not have chosen for such a film with a lot of violence (especially for the few children in the bus like ours), but we were guests in India so I don't want to complain. After that, it was silent and some of us fell sort of asleep. Not such a good idea was to put a DVD with music on again, while quite some persons slept. With an extremely loud volume! My son woke up and was very unhappy. Happily, the driver responded to my question to put the volume low, he even switched it off completely, very kind.
We saw a wild elephant!
The trip ended late evening with something very good: the bus brought us directly to our hotel! We had not expected that and are still very thankful.