Eagle Falcon and their staff are the worst bus company to travel with. Their staff are rude and they cheat their customers by stating one timing and actually take more than double that time. They picked us up 10minutes before time and then made everyone suffer for one hour while they loaded courier parcels. After charging us such an exorbitant price our bags were dumped on one side and they loaded the courier. That delayed the bus drastically and instead of being truthful about it, they kept passing the parcel and saying u should complain to those people who caused the delay and not the driver and cleaners. My driver had to wait for 2hous and 45mins from the scheduled time. This is NOT acceptable AT ALL... WORST COMPANY to travel with... NEVER AGAIN.