It was the most pathetic and horrible journey ever. The bus broke down right in the middle of the ghats and drivers had no clue at all what to do. The engine problem had actually started in Borivali itself. Even after repeated requests they didn't bother to check with a mechanic and fix the issue. This is 4th incident with Meenakshi travels with my family alone and it's the dumbest decision to go for it again from our side. High time the Red bus should blacklist these buses. The least redbus can do is it refund our money. Though I literally lost thrice the amount already in paying for accommodation in pune due to this.