There was leakage from ceiling due to water from a/c during the entire journey from Bangalore to Cochin.I had to travel from Cochin to Kayamkulam and the bus was going via. kayamkulam to Trivandrum. After repeated attempts to book the tickets to kayamkulam through travel agent failed, I was asked to check with the driver. He agreed to drop by however was very rude and arrogant. Also charged a hefty Rs.3000 for 12 of us.(Rs.200 per person + Rs.600 for luggage) As per travel agent it was just Rs.50 extra per person for the onward journey since i had already spent Rs.3205 per person from Mum to Coch. I am really disappointed by the service and experience provided by you.