The quality and the condition of the bus need lot of improvement. In terms of safety and aesthetics & health. The air conditioned buses have much better seats n clean curtains. But overall an extremely ok ok experience.
The experience of booking through Red Bus website was satisfactory . Good support over the phone, smooth and h payment gateways, supplied of booking was good. If the cuffs companies actually improve their services, this can become good substitute for railways n flights.