The bus started around 40 minutes late but no intimation was given to the passangers. Even after requesting the driver to drop us on our destination point, he dropped is 80 kmts far from our destination point. Very poor communication by the driver nd d helper, you ask them they ignore you. Bus no. Was 9596 which started from Gokul Hotel, Borivali west at around 9.30 instead of 8.45.