The departure time was 11:05p.m. but the bus departed at 11:45p.m. and the estimated arrival given was 6:00a.m. but it arrived Mumbai at 7:10a.m. Such bad experience of punctuality, staff which was at head office in Malegaon was rude and non responsive. Bus was a ac sleeper ac was working well, but the berth was so dirty with tobacco spits, such a dirty and awful journey experience it was.