We booked tickets from you almost a month before the actual trip to ensure that we get proper seats. But an hour before departure the person from travels says that we are not alloted any seats and we have to make our own booking again. when informed that we book the tickets in advance, he said it was our fault that we booked the tickets in advance. and after haggling and negotiating for an hour they offered us the last seats on that bus which kind of defeated the whole purpose of booking in advance and we have to travel in crumbed space and that also in the last seats which were least preferable. they blamed the whole fault on us and redbus and making us look guilty for using you as the agent. this is unfortunate and doesn't leave me with any incentive to recommend you to any further. i hope you take required action against your partner i.e. Shree Duttkruppa Travels.