I took the bus from madurai to chennai on 27th noon. The bus was supposed to depart from mattuthavani at 12.30. it came by 12.55p.m only. the bus was clean, comfortable, air conditioning was good, the journey was smooth. But, what disappointed me the most is the arrival time.
I preferred this bus only because of itd timings. While booking, the travel time specified is from 12.30p.m-6p.m.
Ok lets even take half an hour extra. but.. I was dropped at koyembedu only at 8.20. that is very bad. My mother was waiting for me for more than one hour. If ou are going to take 7hrs travel time, you need to mention it in the redbus website before hand. the fact that the journey took an extra 2hrs is unacceptable. What if I had an important meeting by 8p.m ? you are accountable for this journey.
Please do not put false timings on the website if you can't keep up with it. dissatisfied with the arrival time.