Beware of these guys. they may not have you on board the bus.
On 24.12.2014 by 8 pm I had booked a ticket through online from MADURAI to ANGAMALY/ERNAKULAM. The departure time was 9 P.M. at FATIMA COLLEGE in the outskirts of Madurai. I reached the boarding point by 8.50 p.m. I rang up the two numbers printed on the ticket both of which were switched off. No help was available. After dozen desperate calls to the operator& co, I learnt to my utter dismay that the bus had left with out taking me. They didn't have the basic courtesy to check my whereabouts!I was well in time at the boarding point mentioned in the ticket. I presume they had taken other passenger in my place leaving of high and dry. I have cancelleled the return ticket for today back to Madurai losing a good amount. Moral don't rely on red bus cartel. Buy physical ticket and find good operator whom one can rely. Here it was a travels named SUPAA travels from MADURA. A bitter taste of red bus guys- most unreliable when you are in an hurry to go to your destination.no accountability.