Thumbs down to gujarat travels. Firstly bus was 1 hour late. Secondly, They have lonavala as official stopage. they take bookings from lonavala, and charge heavy amount for tickets, but they donot send bus to proper lonavala. Passengers have to come to nearby highway, even at night, with all their belongings, and children, on a highway with racing vehicles. It is very risky at night, very uncomforatable and frustrating. Even local State transport buses and some other travels buses came down the highway to lonavala city bus stop, but Gujarat travels people refused to do so. It is not possible to ask about pickup point without booking ticket on redbus atleast.