It was a horrifying Experience for me when i travelled from Lingasur to Bangalore .my bus arrival time was by 10.30 pm on 23rd May 2014 but finally the bus came by 12.00. before that one person from Pooja Travels called me & informed that the bus will come by 10 pm inspite of him knowing that the bus will reach late so i reached at the bus stop by 9.45 pm .later i called the driver & asked about the status he said he will reach with 1 hr in a rude manner.I called the Pooja Travel Person atleast 10 times but he never picked the call .then I called REDBUS customer care & informed about this Issue . The Customer care Representative assured me that i will get a call from them within 20 minutes & update on this issue . Ironically there was no response from REDBUS even which was even more shocking for me . Later when the Bus arrived i enquired to the driver about the delay ,he was literally having war of words with me . I will never ever Travel in Pooja Travels again & also book a Ticket from Redbus henceforth.
I Pity for Redbus who have a tie up with substandard travel Operators & screw up their own Reputation .