I would like to share my experiences with "Sam Tours" journey from Kuthuparamba to Bangalure.
Staff behavior is very bad. I called their office for confirm the boarding point and time, they are asking me to contact driver. Then I called this bus driver but he didn't know the boarding point which is given in the ticket. It was very bad time for me, they couldn't understand English/Malayalam. If you are good in Hindi or Kannada, your lucky :) Also didn't get water bottle
The good thing is good bus conditions and timing (15 minutes late but it's acceptable)
For me it was not a good journey. I won't pick this bus again.