As per the ticket the reporting time was 09.05 pm and departure time was 9.30 pm, whereas, the actual reporting and departure time are 10.00 and 10.30 pm. While approaching the transporter's office at Kustagi we understand that, there is no communication about the booking of two seats. Suppose we do not approached the transporters office, we could have missed the bus since they will go through the by-pass road and will not enter in to the city. Further, please see that, in future, the reporting and departure times are clearly indicated. In case the details are reversed, then, what is the position of the traveller.