Overall it was NOT at all good.
The bus didnt start from Kollur, as mentioned in the ticker. It started from a town called kundapura loacted 45 kms from Kollur.(But they refunded the private bus travel charge from Kollur to Kundapura)
And the bus was not in good condition. Interior was not good and the seats were shaking!
Fortunately, push back buttons were working.. But couldnt sleep because of the low quality seats.
Started off 1 hour late and also reached 1 hour late!
Staff behaviour was ok!
Overall rating 3/10.
Also, the red bus customer service is NOT quick!
Took so much time to respond and clear about the boarding point.
It was the first time that i am using red bus to book a ticket and i am highly disappointed with the travel from Kollur to Ernakulam.