Your Site says its Volvo bus rear wheel suspension is worst than any state corporation bus.staff wont allow you to keep you bags in storage area of bus , because they need that space for parcel service. You have to keep all you bags on your bed since gangway in bus is hardly 1 feet. I was traveling with my mom who got back pain because of suspension. I am old client of RED BUS and i don't want REDBUS should earn bad name becuase of this kind of operators. Hence i request you to take review of bus services along with bus number hence client should get same service he opted for.