I was dissapointed with redBus because : I had booked 2 tickets for me & my son for 30th April from kokkarne to Bangalore by paying Rs.1550. My son coudnt travel with me, I had to cancel . When tried to cancel his ticket, i got a message saying I cannot cancel single ticket, I had to cancel both the ticket, I had to pay Rs.200 as cancellation charges. I had to rebook for myself once again by paying Rs.1000.
My onward journey (from Bangalore to Kokkasrne)on 28thAprilby Pragathi tourist, I had cancelleed(my son's) single ticket.Where as i didnt have to cancel & rebook my ticket.
Why I should not book through individual travel operator rather than going through the redBus.