I think its very shamful for service provider because value of tickets it about to ac sleeper, but my bad luck i have to purchase that due to emergency but that is not a actual problem. Actual problem is after taking this much amount of ticket the bus not reach at my destination 18 km before they dropped me on kadodara mumbai highway. Is it not necessary to show actual dropping place in your website. If it possible i want my money back, because i suffered much at mid night i.e. 2 am i had not got any proper vehical to reach surat.