I had travelled from Kayamkulam to Calicut on 10-July-2016. Booking was done online through Redbus.in.(Ticket no TJ8755872563 PNR no UD5XV8Z). I was given a seat in MADEENA TRAVELS and I paid Rs. 429- for one seat to travel in a AC Seater Hi-tech push Back (22), which is not an AC, secondly there is no seat allotted to me hence I need to share a seat which is already in a disputed stage. So I called on the given number 9037189349 to rectify the issue, but he was ready with a shocking excuse that AC bus got breakdown and this all manipulated by the bookers hence we are not responsible for the same. This kind of unruly and illogic behaviour is not expected from such a person from a famous reputed service provider. I kindly request you to pay heed to my complaint and take necessary steps against Madeena Travels.