I have booked bus through you, my boarding time will be 11.30 pm, bus supposed to be reached promised time but reached 1.30 am, driver and staff are not responded properly, when i calling as bus will be reached within 30 mini reached bus at 1.30 am after a long follow up, finally driver denied to pick up at boarding point, in between raining also.
Redbus is not a good app to book tickets, am not recommending to my family and friends.
I waited 2 hours in the mid night, standing alone such a long time, there are a lot of mosquitoes and police came to us, asked a lot of questions due to redbus.in as why you are standing here.
you said SRM Transports , Volvo A/C Multi Axle Semi Sleeper (2+2), but it is just volvo bus. cheating to passengers in this way.
Already i have a long discussion with your customer care, 50% need to be refund back to me.