We had a round trip. The bus broke down around 200km from Mysore onward journey. The bus guy started AC 2 hours later, had a bad suspension, no water, no blanket, etc at all. somehow they got it repaired and we were delayed by 2 hours in journey. Also, inspite of asking they dint stop for food.
In the return journey from Kahnangad to Bangalore, the bus had problems initially and was going very slowly to avoid any breakdown. At Mysore 4AM in night the bus came to halt and would not start. Bus staff dint have enough gears to repair and got delayed. Finally at 8:10 AM in the morning the bus had flames in Engine and some gas leak happened causing suffocation. We came to stop at BHEL mysore road. No transportation was provided to take us to Majestic as promised on ticket+ No refund for inconvenience.. Shit Service, Both on Yathra Travels + RedBUS part.. Had to take an over charged early morning cab to go office on time.