It was not a very pleasent experiance at all. day bfor yday eve when i booked the ticket online, I recd a mob help line no. alongwith sms and mail. I called to enquire at what time the bus will start and the bus no. I was told and which was written also in ticket 6AM, but started at appx 6.30AM from stnd . The help line person gave me the bus no AS 01 DD 8885 an ac bus of Trishul Travels. but when I reached at the terminus from the agent I came to know that the bus as above was cancelled lasty nite without any intimation to the passengers and insted I have to take another bus which is a non ac. I opted REDBUS because I thought of quality and prompt service and they are having ac busses, When I enquired about the difference of fare for non ac bus refund then the person said said the bus person will refund, but that never happened. So in a whole it was really a bitter experiance for me, and in future I dont think I will opt for REDBUS any more, also suggest my friends not to opt on redbus.