It was a horrible travel experience..
To begin with the bus was one and half hour late. The bus was not the same as shown in the pictures, it was very congested and the bus condition was very bad & the AC was not on for most of the time but the WORST part was the tickets were sold to 3 different people with SAME seat numbers. we were supposed to board the bus at the very first stop, but to our surprise when bus arrived at our stop (1:30 hour late) few people had already occupied our seats and they also had a ticket with same ticket numbers, then another group also had the same ticket numbers..
The staff was very rude and finally we were asked to seat on the different seats than our tickets. That was very disappointing as we had booked our seats one month in advance.
We booked the tickets at Redbus.in at Rs. 900 each and the same tickets were sold to Rs. 700/- to other passengers so we feel cheated. we also did not receive any discount coupon from redbus unlike other leading websites such as makemytrip.com.
After paying more than all the other passengers, we were asked to pay for keeping luggage and when we refused, the guy threatened us that he will not take care of our luggage and a chain was stolen from the side pocket of one of our bags..
On the whole it was the worst bus journey we had.. I will never book any further tickets with redbus.in