The bus operator promised free Wi-Fi, good toilet, LCD, drinking water etc. However, none of the above services were provided in the bus. Bus toilet was stinky and didn't had water at all. Bus stopped at a extremely shabby place for the dinner, which was overpriced. However, till this juncture it was bearable.
However, above all the Dehradun bound bus dropped all the passengers at hardware saying that they can't go further due to somwati amawasya (some Hindu festival). The local buses were going, but this bus operator didn't bother himself to organise an alternate local transport for the passengers. I personally have to rent a car to reach Dehradun and had to walk several miles with my luggage and my family.
I am preparing a legal notice against red bus and the bus operator for the monetary loss and the metal agony suffered by me and my family.