The overall experience was absolutely disappointing. Since the bus was supposed to depart at 10:45 PM from Chotigwaltoli Indore, but there was no information till 11:45 PM. Me & my friend were constantly trying to contact them but no one was receiving our calls & office at Chotigwaltoli was closed too. We both girls were standing alone their till midnight in winters. The AC's were not working properly.
Moreover most disappointing part of our journey was that they made us get down from the bus at previous station (Neemuch) before our destination (Jawad). Later on we came to know that this Bus never goes to Jawad & it's there daily business to befool their customers. Again when we tried contacting them no one responded to our calls .
My experience with redbus was absolutely fine before this journey & will request redbus to note my points & show authentic destination to their innocent customers.