The bus quality was average. That is okay, given that the price is also low. But what hurt most was that the bus did not stick to the timings that had been displayed on the RedBus website, nor was there any prior intimation about any change in timing, leading to unnecessary tension. While the departure time was at 8.40 pm, we were not picked up till 9.30 pm. And every time WE were contacting the staff over phone, we were being told that the bus would pick us up in 10 minutes. This continued for an hour. Furthermore, the staff were insistent that the changed timinig was the correct timing, and their behaviour was adamant. Even at Srikalahasti, though the bus route lay right in front of the AP Tourism hotel where we planned to stay, we were asked to get down at least three kilometers before the place (the staff could have helped us alight right in front of the hotel); again there was no cooperation by the staff. We do not plan to take Rajeshwari travels again.
The good part about the company is that right before the travel started, we were sent the name and mobile number of the bus conductor with whom we could talk and coordinate our pick up at Hyderabad.