We had to face a lot of problems because of the bus service. The bus broke down at around 2 AM in the night, I don't exactly remember the time, we were really exhausted. Then we were told that a technician would be coming from Bangalore to fix the bus and he will take 3 hours or more to reach there. And even after he arrives , it was not certain whether he'll be able to fix the issue. We had another vehicle to catch from kodai road at 10:30 AM, so we couldn't take the risk with the amount of uncertainty in this situation, and in any case, even if the technician had arrived and fixed the bus in the stipulated time, we would still be missing are next planned mode of commute. So, I with a whole lot of other passengers decided that it would be a better decision to take the state transport bus for further commute as this bus service was not dependable. We couldn't sleep throughout the night because of the discomfort and change of plans caused by the mistake of bus service. We had to wake up for 36 hours straight, and we were traveling under harsh conditions all this time. Not to mention, the added expenses that we had to pay for further commute. We had paid for a semisleeper A/C bus travel, but instead we had to pay extra money to travel in state transport bus for long durations. I'd like you people to refund the price of ticket that we paid for this journey, if not also provide extra compensation for the huge discomfort that was caused to us. Please reply on this matter ASAP.