KPN Travels sucks once again. The schedule trip bus has not at all arrived and we heard due to some nonsense reasons, the trip was cancelled. Alternate bus (Bangalore to Kodaikannal route) was arranged and dropped in between at Salem around midnight 1.30 am and waited for almost 1 hour at Petrol pump station to get another bus that goes to Pollachi. With a Kid and luggages, i suffered. Ruthless service.