Bus was clean and comfortable, no issues about that. It came 135 minutes late at the pick up point. Scheduled time was 10.00 pm, I got a call from the bus staff at 9.20 pm, asking me to wait promptly at the pickup location. I reached the pick up point 20 minutes before the scheduled time, viz 9.40pm. I was looking at every bus anticipating that to be Orange tours since then. By 10.35pm, I got so vexed, I called the bus staff again. I was told the bus is on the way and would reach my town in 15 minutes. It eventually reached by 12.15am the next day. Delay on the road may be unavoidable, but the information given to passengers should be genuine. Had I been told about the delay in advance, I would have waited in a comfortable place, rather than waiting on the road at unsafe hours.