I am asked to report at 11.15pm, but the bus didnot come till 12.40 in the midnight. I am in a city where I didn't travel anytime. Trusting your service, I booked the bus ticket. I called the phone numbers given to me for many times. For every call I was said the bus is going to come , wait. No office is there atleast to enquire. And finally, I was asked to a place some distance away from the place where I was asked to stay. I asked the driver about the situation, the answer I got is that we need to adjust sometimes, it happens sometimes like that. If you come early what should I do. I didn't expect such an answer. And I reached the destiny at 10 am in the morning. Howmuch late you only think and I am advised to Volvo bus if there is need to go early. Thank you for your service.