we travelled from Goa to Pune ( Paulo Travel yesterday), it was really very disgusting experience.
1) The bus did not arrived on time, POC did not received any call.
2) The bus which was supposed to come ( Multi Xl ) did not come, they have asked us to travel with normal volvo bus till mid-way.
3) The staff was really least bordered about the passengers and their concern.
4) The bus driver was , driving very rash.
5) I will really ask the management to increased their hygiene and other factors as per the charges they are taking from passengers for providing service.
6) Bus arrived at pune 9:00 am , which was suppose to reach at 6:30 am according to schedule.
7) In over night journey , Blankets are given mandatory, but the cleaner charged Rs.60/- for each blanket
I will never recommend anyone to travel from Paulo travels.