I had a bad experience travelling from Ernakulam to Villupuram. The staff was absolutely non coperative and rude. For Villupuram they just dropped us on highway in the early morning even after many requests . If bus can't drop passengers at the destination properly, what for you offer tickets for the journey. Aren't you ashamed of taking 1180 Rs for such a pathetic service. Would never ever travel using your bus service.