Th bus was supposed to be travelling till Pondicherry according to the details given in your site. But at reaching Coimbator, we were shifted to another bus of Universal Travels which had sub-standard Seaters. The bus should have reached Pondicherry by 8.30 am (as per info.given in the site), but they took a detour to Neyvelli to de-board the courier stuff they were carrying and we reached Pondicherry only by 9.45 am. When asked on the delay to the driver and other staff at Neyvelli, they were just rude and were not giving proper answers. I request you to remove the Bus from the Services list of 'redbus.com'.