If I had any option to mark it as 0, that would have been be my correct feed back. I traveled in a bus call St. Antony's. The time mentioned in ticket was after 1:00 AM. I called the operator and got the info that bus will be at Vytila junction by 1:30 AM. I was waiting there from 1:15, bus came at 2:30 AM. It was raining that night. Wiper was not working and bus was in a speed like an auto rikshaw. The arrival time in ticket at Kannur was 9th morning 7:30 Am, But bus reached there at 11:30 AM. Not only that some of the seats were getting wet. This is first time in my life I traveled in that kind of bus. Please remove that bus from your bus list.