Happy to travel with KPN and thru redbus.
Pros- on time, safe travel, clean sheets, considerate initial staff who allowed me to change my faulty chair. The bus had to stop at 7 am because of a mechanical problem. The staff could get their tools out, repair the defect within 15 minutes. In the meantime, they called for another sister bus which took some of the anxious passengers. Good AC. Good video clarity. The audio could have been better.
Cons- my seat-No 4 was malfunctioning. It would lean backwards if I leaned back. The knob by the side was not working. The later staff did not bother to arrange another seat even tho 2 ladies were sitting in separate single seats and 7 seats were vacant! The night driving was generally safe. At times, the bus was speeding very fast, sometimes jumping over small bumps on the road at a good speed. Over my seat, the AC was leaking through an absent screw hole inspite of blocking the adjustable vents. The screens separating the driver's cabin were not clean.