Bus was overcrowded .... including pessangers were seating on central walkway area.
Boarding time was mentione das 19.30 BUT bus came at 20.45.
Bus Staff was very arrogant / rude and was not bothered about listening to our complaint .... instead they threatened us not to buy ticket of this bus next time.
I have made written as well as verbal complaint to RedBus.in BUT there was no positive response.
Hope to get acknowledgement / response after this feedback.
Overall it was very bad and painful journey.
Next time ... I wkill have to think of seriously.