6th january 2104 (Bus No. 4691) (Delhi - Phagwara):
I traveled both ways with the Golden Temple Volvo Bus, it looks nice from outside and inside there was nice seats to relax, but behaviour of ground staff and inside bus staff was not good. It was supposed to leave at 10:15 pm but they started at 11:35 pm. Ground staff forcefully tried to change my seat. and after that when i was sleeping near about 3:00 am suddenly i felt that my clothes are getting wet, i woke up and i saw water coming from glass i requested bus staff that there is a leakage kindly see, he shouted on and told me that (ye pani sishey se aa raha hai mein kya karun, aapko pareshani ho to utar jao abhi).
And on 7th of January, 2014 (Bus No. 4691) (Phagwara - Delhi):
it was supposed to leave at 11:25 pm but they started at 12:00 pm. And same incidence happened when i was sleeping suddenly i felt that my clothes are wet this time i didn't request anyone.
Kindly look into this matter before its too late
Saubhik K. Dey
+91- 8800 98 9088