I am really really very disappointed with your services.
Reason: yesterday I booked the bus from Delhi to Chandigarh for RSRT from your website. Ticket enclosed for your reference.
Problems which I faced after booking
I haven't been informed with the pickup point. I called my times on 011-23864470 but they told me that there is no such kind of booking and you have to buy the ticket from here. So I didn't know the from where I have to pick up the bus. When I finally connected with the CSE Yoginder, he informed to go Bikaner House, Pandara road (I spent here Rs. 418.00) where I again did not get the full information and gatekeeper informed that Sir, you have to go to Kashmiri gate where you will get the exact information. Then I hired auto who charged me 120 rupees.
When I went there and asked on RSRT counter, they don't have the information for that bus. I did wait until 1 but there are no such buses.
Then I bought another ticket from Chandigarh transport for Rs. 310 to complete my journey.
Neither I have been provided a bus driver contact number nor the pickup point. Is this the service which you provide?
It is like very ridiculous and I really want an answer from your team that this the support you provide to the customer.