I booked a sleeper berth for my journey from Cuddalore to Salem on the 27th July 2015. I (and passengers who booked sleeper berths) were in for a dismay as the bus that picked us had no berths but only seater. Asked about why sleeper bus was not picking us, we were asked to get down from the bus if we didn't want to travel by seater.
We hence were forced to travel by seater even when we paid for berths. Staff behaviour was atrocious and we're not given explanation for change in the bus nor were we informed earlier in the day that there was a change in the bus. Pls avoid booking your travel by this bus service provider and hence avoid unexpected inconveniences.