I was booked bus ticket for cuddalore to chennai on 22/08/15, bus departure is 4.40 pm at cuddalore. Boarding point contact details was not provided at time of bus ticket booking. after some time i called up Redbus helpline and got the boarding point contact details. I called up the boarding point contact person, he asked me to come to one particular boarding point. I was wait there till 5.30 pm, bus didn't come. Again i got the bus driver contact details and called up the same. the bus driver asked me to come to other boarding point due to the bus late and he planned to go via bye pass. at end the bus has come 6 pm at cuddalore, almost 1 hour and twenty minutes late. I was very disappointed of very bad punctuality.