1. Didnt specified the boarding point. While trying to call the customer care (?!) number, after many calls they gave an another number to call. While called that number, their reply was very rude.
2. Bus was supposed to reach at 10.55 pm. But it reaches only by 11.45 pm
3. As soon as the bus reaches, about to board the bus, but the attender checked a list with him and says there will be a very similar bus come in few minutes and I have to board on that bus. I refused to accept it and asked him to show the list. He didnt wanted to show the list. After 10 minutes of fight I myself got that list checked and found out my name on the back side of the list. I am unsure why he didnt checked on the backside of the list and allowed me on first instance?
4. Very rash driving. Stopped in Kumbakonam for almost an hour to deliver some parcels. Same thing in Mayiladuthurai also. They are behaving like a parcel delivery service.
5. Birth cushion was so dirty and with bad smell.