It was bad experience I ever had in redbus. Till I can't not tolerate that how could happened in such a high reputed organisation.
My bus was planned to arrive on 21:00 hrs. As planned I have been reached on spotted location at 20:20 hrs. (mentioned center) and keep on following up with agent for bus arrival.
Exactly at 20:00 hrs. they have informed me bus is nearing to my location hence I just waited over the Bangalore-Salem Highway road. Then time went on to 20:15 hrs. then again I have called to the same agent; this time he replied me back that bus have already gone or passed away from my location and guided me to call their head office. I have called them too but no response.
Request to take action on the same and revert back with positive response please. Details of my travel given below,
PNR No. A1F1QF68385, Travels Name: A1 Travels