Worst bus service and staff behaviour. The bus which we booked was cancelled and not informed to us. we were waiting for the 10 o clock bus from 9.30 till 12.30 in the bus stand. the cancelled informtion was not informed to us and its a arrogant response we got from the office staffs, during our enquiry. They telling us to call red bus and enquire for the cancelled buses. we still couldnt aware how come a counter opened bus schedule can be cancelled without informing the customers and where will we go to contact red bus for this travels irresponsible behaviour. is red bus really responsile for this ? they havent provided bus service for us on the whole, they were just arguing and disconnecting calls from us and JR Travels totally are the worst bus service i have ever seen, who can get money from the customers and couldnt provide service for the same. I kindly request you to take prior action on them, which should help many of the cutomers in future. Kindly pass this to all the travels borad memebers and make them aware. I will be quite happy, if a small sort of action or warning sent or taken against them.
Thanks & Regards
Naveen Kumar S